Privacy policy

When you contact BAKFEE, register a warranty, or request product support, we may receive the information you provide, such as your name, email address, order number, product details, and message.

How we use information

We use this information to respond to your request, verify purchase and warranty details where needed, provide product support, and maintain a record of the conversation.

When information is shared

We do not sell personal information. Information may be shared with service providers only when they help us operate customer support or process a request on our behalf.

Your choices

You may contact us to ask about the personal information connected to a support or warranty request, or to request an update or deletion where applicable. Please include enough detail for us to locate your request.

Contact

For privacy questions, email Support@bakfee.com.

Analytics

Existing Cloudflare Web Analytics provides aggregate visits, page views, countries and referral sources. Optional Amazon link click statistics are collected only after you agree. Our click statistics do not store email addresses, order numbers, form contents, IP addresses or personal identifiers. Only your preference is stored in your browser. We respect Do Not Track and Global Privacy Control for these optional click statistics. Declining does not affect support, warranty or other website features.

Change click statistics preference

This page describes the current customer-support experience and may be updated as BAKFEE's services change.